Return, Refund & Cancellation

Your satisfaction is important to us. Please review the following guidelines regarding order cancellations and returns for our vehicles and accessories.

ORDER CANCELLATION

Before Shipment

If your order has not yet been shipped, you may request a cancellation by contacting our customer support team. We will do our best to process your request quickly. Orders move into processing and freight scheduling rapidly, so cancellation before shipment is not always guaranteed. No cancellation fee applies before shipment.

After Shipment

Once an order has been picked up by our shipping partners, it is considered in transit and cannot be canceled free of charge. If you request to cancel after shipment, the shipment must be returned to our warehouse. The following carrier/processing fees may apply:

• Return Shipping Costs: Charged by the carrier to return the product to our warehouse. Costs vary depending on the shipping method and the size/weight of the item.

• Reroute Fee (case by case): If you request an address change while the shipment is already in transit, the freight carrier may charge a reroute fee.
  This fee is not always applicable, and depends on the carrier’s policy and the shipment’s status.

Cancellation is not possible once the order has been delivered.

RETURN POLICY

We accept returns within 30 days of delivery, as long as the product meets the following conditions:

• Unused and in new condition

• No damage, scratches, or signs of riding

• Returned in the complete original packaging

• All components, accessories, tools, and manuals included

Products that are used, damaged, modified, or missing parts/packaging are not eligible for return.

For eligible returns, refunds will be issued for the purchase price minus any shipping and handling fees. Refunds are processed once the product is received and inspected at our warehouse, and the final refund amount will depend on the product’s condition and completeness upon arrival.

Damaged or Defective on Arrival

If your item arrives damaged:

• Inspect the package before signing

• Take photos and contact us within 48 hours

Failure to document shipping damage may affect eligibility for a claim.